Defiance Launch Update

Hello :defiance: @Defiance, The game has been officially open for ~2 weeks, being the first 4-5 days a completely blast full of emotions and a rollercoaster of issues to tackle, from any form and shape; we knew bringing back to life a game that closed almost 4 years ago wasn't going to be an easy ride, and we are thankful of all the support the community has provided so far

We are in a point that we can officially say we sorted the major problems, including inherited ones:

Historical "Lag in-game" is completely gone
Historical "Try again" while logging in is also gone
Historical "Random disconnections" are almost gone
"Capacity limitation" (by software) is also sorted

What's coming up in the next (1-4) weeks?

Maintenance in 19 minutes from now.

We will increase the "Shards" size to allow you to see more players while in the normal "game-worlds". There will be still plenty, so you can continue doing "shard-hoping" while chasing Arkfalls.
Compensation for all the hiccups in the initial days; 1-day Patron for everyone and 2 extra days for current Patrons (3d total).
Pynumbra emergency vendors updated with new offering. We still aren't entire sure how to do their schedule. Let us know in ⁠Pynumbra Schedule.
Blackout Arkfalls are now active for a limited period of time.

Memory Leak (https://en.wikipedia.org/wiki/Memory_leak)

We didn't do a maintenance for an entire week aiming to understand and discover what else is there while we went into "chill-mode" after the restless work in the first days. We discovered the game software running in the servers have a memory leak. We will continue monitoring this and find a solution. This is probably why the game was being restarted everyday in the past.

Store issue

We aware of some store purchases not being delivered automatically. Tomorrow Tuesday, or Wednesday, there will be another maintenance (with client patch) to deploy the fix for this issue. To give you some context, this is a bug in our own system; as a reminder, we had to rebuild many major functionalities from "Glyph" including the accounts management or the store in order to bring the game back to life. In the meantime, if you experience that issue, feel free to open a ticket ( ⁠No Access for how-to).

Free (gameplay) DLCS

We will be slowly deploying all the DLCS in a different form as they were used to be. We will provide the gameplay related content (like Castithans' Arena or Arkbreaker Arkfalls) for FREE while moving the cosmetic elements from them into the store. The first FREE DLC will be most-likely coming up next week and looks like it will have a pale skin :pepe_holy:

Missing "scheduled" Content

We are aware that the game is still missing certain "scheduled" content that was available permanently or on schedule in the past, like the Shrill Arkfalls. We will be also addressing those. Please, let us know in ⁠Missing Content what's left and requires our attention.